020 3432 3337 Mon–Fri, 9:00am–5:00pm · Care line open 24/7
Get In Touch

We're here to help

Speak to our friendly team about care options for you or a loved one, with no obligation, just honest advice.

  • Wembley Office (Head Office)Unit 1, Liberty Centre, Mount Pleasant, Wembley, HA0 1TX
  • Maidenhead Office (Berkshire)1st Floor Art House, St Peter's Road, Maidenhead, SL6 7QU
  • Office HoursMon–Fri, 9:00am–5:00pm · Care line open 24/7
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Common Questions

Frequently Asked Questions

In many cases we can arrange an initial home visit within a few days, and begin care shortly after your personalised care plan is agreed. For urgent needs, let us know when you get in touch and we'll do everything we can to move quickly.

Yes, your first consultation and home visit are completely free, with no obligation to proceed. It's a chance for us to understand your needs and for you to ask us anything.

We prioritise consistency and carefully match clients with a small, familiar team of carers wherever possible, rather than a constantly rotating roster. Read more about our team.

Every Aquarius carer undergoes an Enhanced DBS check, full reference vetting and comprehensive training before working with clients.

We cover London, Berkshire and the surrounding areas from our Wembley office. Visit our Areas We Cover page for the full list, or get in touch to check your postcode.

We are CQC-licensed to provide home care for adults of all ages, from 18 upwards, not just those aged 65 and over. Whether you are a younger adult living with a disability or long-term condition, or an older adult who needs extra support, we are able to help — see our full range of services.

Still have questions? Call us on 020 3432 3337 or email info@aquariushomecare.co.uk. We're happy to help.